Ordered from a Warehouse Deal for a small discount. The cart and straps were brand new and unused, but somehow the carry bag was cut up - had a hole in it and the closure cord was cut into many pieces. Don’t know how that could’ve happened. I used some paracord to replace the original and it works fine now...may try to repair the hole. Id give it 4.5 stars because the bag could be better/stronger/higher quality as you’re going to be putting metal parts into/out of the bag repeatedly. Now, the cart itself is great. It sets up easily and the wheels go on/off quickly with the included pins. The straps work well and I’ve had no trouble moving my Jackson Big Rig (~100 lbs @ 13’2” long). It’s a bit of a pain to get my kayak onto the cart from the ground after a trip, but that’s purely due to the size and weight of my yak. Anything smaller or lighter will be cake. My yak is 38” wide which is a lot more than most (meaning it’s super stable) and I had zero problems pulling it across grass, gravel, crushed granite and uneven turf to/from the water. I was initially worried it would tip or the cart wheels would dig into the gravel under the weight, but it performed great on all terrain. Not sure how it’d do on sand, but 99% of my use will be to lakes, rivers and large ponds so I’m a happy camper. The straps hold the yak securely enough and release easily. The cart is also light enough that I can strap it to my yak while it’s still extended from the bed of my truck. As long as it lasts and the straps don’t wear to breakage, this cart is a winner!